Policies

Billing Policies

Billing and appointment policies for patients visiting Nhat Khanh Dentistry.

Payment expectations

Payment is expected at the time services are provided unless other arrangements have been confirmed by the office in advance.

Contact the front desk before your appointment if you have questions about treatment estimates, accepted payment methods, or billing concerns.

Insurance and benefit verification

Provide your insurance information before or at check-in so we can review your available benefits. Verification of benefits is not a guarantee of payment by the insurance carrier.

You are responsible for any balance not paid by your insurance plan, including deductibles, co-payments, co-insurance, non-covered services, and denied claims.

Treatment plans and estimates

Treatment estimates are provided as a courtesy based on information available at the time. Actual charges may vary if treatment needs change or insurance processing differs from initial estimates.

Ask questions before treatment begins if you want clarification about expected charges.

Missed appointments and schedule changes

Notify the office as early as possible if you need to cancel or reschedule. Advance notice helps us offer that time to another patient.

Repeated missed appointments or short-notice cancellations may affect future scheduling availability.

Questions about your account

For billing questions, contact the office directly so we can review your account and explain any outstanding balance.